The Chief Coroner has introduced a new protocol that provides legal professionals with an informal process for raising concerns about a coroner’s conduct. The guidance is intended to encourage early resolution of issues while promoting professionalism and mutual respect within the coronial system.
The protocol does not replace the existing formal complaints procedure. Instead, it offers an additional route for addressing concerns that may be resolved through informal discussion before escalating to a formal process where appropriate.
According to the guidance, allegations involving serious misconduct, including bullying, harassment, discrimination, or repeated inappropriate behaviour, should continue to be referred to the Judicial Conduct Investigations Office through the established complaints process.
The protocol also reinforces the expectation that coroners maintain a respectful and inclusive working environment. It encourages coroners to remain open to constructive feedback where their conduct may have caused concern or offence during professional interactions.
Legal professionals who wish to raise an issue have two options under the new guidance. They may speak directly with the coroner involved, ideally after the conclusion of an inquest and in a private setting, or they may choose an indirect route by raising the matter with the relevant Senior Coroner. If the concern relates to a Senior Coroner, it may instead be referred to the Chief Coroner or Deputy Chief Coroner.
The introduction of the protocol follows similar guidance issued for members of the judiciary earlier this month, reflecting wider efforts to strengthen professional standards, improve communication, and promote confidence in the justice system.
